Welcome to RoyalDunes. These Terms & Conditions govern your use of our website and the booking of tours, activities, transportation, tickets, and other travel-related services available through RoyalDunes.
By accessing our website or making a booking, you agree to these Terms & Conditions. Please read them carefully before using our services.
RoyalDunes provides information and booking services for tours, activities, attractions, transportation, and travel experiences in the United Arab Emirates.
Some experiences may be provided or operated by independent third-party tour operators, transportation companies, attractions, or other service providers.
When making a booking, you are responsible for providing accurate and complete information, including:
A booking is considered confirmed only after the applicable confirmation process has been completed.
All prices displayed on our website are subject to change without prior notice.
The price applicable to your booking will be the price shown or confirmed at the time of purchase, unless an obvious pricing error has occurred.
Additional charges may apply for optional services, upgrades, special requests, or services not included in the selected package.
Tour and activity availability may vary depending on dates, capacity, weather, operational conditions, holidays, and availability from service providers.
RoyalDunes reserves the right to update, modify, reschedule, or remove tour availability when necessary.
We make reasonable efforts to ensure that tour descriptions, photographs, itineraries, prices, timings, inclusions, and exclusions displayed on our website are accurate.
However, actual tour arrangements may occasionally vary due to operational requirements, weather, traffic, venue restrictions, government regulations, or circumstances beyond our reasonable control.
Where hotel pickup and drop-off are included, customers must provide accurate accommodation details and be ready at the designated pickup time.
RoyalDunes or the relevant service provider may not be responsible for missed pickups caused by incorrect information, failure to be ready on time, or circumstances outside reasonable control.
Customers are expected to:
Customers may be refused participation in an activity where their behavior creates a safety risk or violates applicable rules.
Certain tours and activities may have specific age, height, weight, or health-related requirements.
Customers are responsible for checking the applicable requirements before booking and ensuring that children are accompanied by an appropriate adult where required.
Cancellation and refund eligibility depends on the terms applicable to the specific tour, ticket, or activity.
Some bookings may be refundable subject to applicable cancellation deadlines, while others may be partially refundable or non-refundable.
Please review our Refund & Cancellation Policy and the specific conditions associated with your selected service before completing your booking.
A tour or activity may be modified, rescheduled, or cancelled due to weather, safety concerns, operational issues, government restrictions, venue requirements, or other circumstances beyond reasonable control.
Where applicable, customers may be offered an alternative date, replacement activity, or refund according to the terms of the relevant booking.
Certain services available through RoyalDunes may be provided by third-party operators.
While we work with service providers to offer quality experiences, the actual delivery of a third-party service may be subject to that provider’s own terms, policies, operating procedures, and safety requirements.
You agree not to misuse our website or attempt to:
RoyalDunes reserves the right to restrict or terminate access where misuse or unauthorized activity is identified.
All website content, including text, graphics, logos, images, designs, branding, and other materials, is owned by or licensed to RoyalDunes unless otherwise stated.
Content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
RoyalDunes will take reasonable steps to provide accurate information and facilitate the services offered through the website.
However, we are not responsible for delays, cancellations, changes, losses, injuries, damages, or expenses resulting from circumstances beyond our reasonable control or from the actions or omissions of independent third-party service providers, to the extent permitted by applicable law.
RoyalDunes shall not be responsible for failure or delay in providing services caused by circumstances beyond reasonable control, including severe weather, natural disasters, government actions, strikes, transportation disruptions, emergencies, security situations, or other unforeseen events.
Your use of our website is also subject to our Privacy Policy, which explains how RoyalDunes collects, uses, and protects personal information.
RoyalDunes may update these Terms & Conditions from time to time to reflect changes in our services, website practices, or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
If you have questions regarding these Terms & Conditions, your booking, or our services, please visit our Contact Us page to get in touch with the RoyalDunes team.
By using our website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
